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FreeWill Accelerates Hiring Velocity with Confident Fraud Detection Using Tofu

Case Study

Company Overview

FreeWill empowers millions of people to give to the causes they care about through their innovative estate planning and charitable giving platform. As a mission-driven organization scaling rapidly to serve more nonprofits and donors, Nicole McElroy, Director of Talent, recognized the need for advanced security measures to protect their recruiting process while maintaining their commitment to swift, efficient hiring.

The Recruiting Security Challenge

FreeWill's growth trajectory and technology-forward approach made them an attractive target for fraudulent applicants. Like many companies, they were dealing with a growing increase in fraudulent candidate applications. Nicole's talent team faced mounting pressure to balance thorough candidate vetting with the speed necessary to compete for top talent. Key pain points included:

  1. Time-consuming manual verification processes: Spending significant time on candidate validation using several different resources when trying to review hundreds of applications in short time frames.
  2. Uncertainty about candidate authenticity: Creating hesitation in ambitious hiring timelines and lack of systematic fraud detection creating vulnerabilities in their talent pipeline.
  3. Risk of fraudulent candidates advancing: Through expensive interview processes without proper detection systems in place.

Director of Talent's Perspective

"Prior to Tofu, we were spending a significant amount of time on candidate validation and using several different resources to do this, which was tough when trying to review hundreds of applications in a short time frame. We were very excited to utilize Tofu's application fraud detection tool for our Engineering hiring recently." — Nicole McElroy, Director of Talent @ FreeWill

Tofu's Strategic Implementation

FreeWill implemented Tofu's fraud detection system as a seamless layer in their existing hiring workflow, ensuring every applicant underwent comprehensive authentication without forcing recruiters to leave their primary application.

  1. Streamlined Security Integration: FreeWill implemented Tofu's fraud detection system as a seamless layer in their existing hiring workflow, ensuring every applicant underwent comprehensive authentication without forcing recruiters to leave their primary application.
  2. Accelerated Fraud Detection: Tofu's advanced algorithms delivered immediate impact: "This one tool allowed us to identify fraudulent applicants 90% faster than we had previously, saving us a significant amount of time on application screening," noted Nicole.
  3. Intelligent Candidate Prioritization: "Tofu does a tremendous job of pulling key requirements from the role to identify candidates that are most aligned as well as allowing Recruiters to customize what they're looking for using search tools and customization."

Transformational Results

The implementation delivered immediate and measurable improvements to FreeWill's recruiting operations:

  1. 90% Faster Fraud Detection: Dramatic improvement in identifying fraudulent applicants compared to previous manual methods, enabling faster pipeline progression.
  2. Enhanced Hiring Timeline Performance: "We were then able to prioritize and reach out to both strong and validated candidates more quickly, allowing us to stay on track with ambitious hiring timelines."
  3. Intelligent Candidate Ranking: "Tofu's AI ranking allowed us to prioritize the strongest applicants quickly by sharing both a ranking percentage and key indicators regarding the candidates' experience and overall alignment to the role."
  4. Pipeline Development: Even lower-ranked candidates provided value: "For applicants not fully aligned, it was still helpful to see their rankings and insights as this helped us indicate if applicants might be more aligned for other roles for the future, helping us build pipeline for other opportunities."
  5. Workflow Efficiency: Comprehensive fraud detection and ranking within their existing ATS eliminated the need to toggle between multiple validation resources.

Partnership Excellence

"I've been very impressed with the onboarding and continued support that Tofu has provided as our team navigated this new system. They were always there to answer questions, offer suggestions, or do a quick training over Zoom. Overall, I would definitely recommend recruiting teams implement Tofu!" — Nicole McElroy

Bottom Line Impact

FreeWill's partnership with Tofu demonstrates how advanced fraud detection and intelligent candidate ranking can accelerate hiring velocity while enhancing security. By streamlining validation processes and providing confidence in candidate authenticity and alignment, Tofu enabled FreeWill to scale their talent acquisition efforts efficiently, supporting their mission to democratize charitable giving while protecting their organizational integrity.

About FreeWill

Company Type

Non-Profit Tech

Products Used

AI Resume Review & Fraud Detection

About the company

FreeWill empowers millions of people to give to the causes they care about through innovative estate planning and charitable giving technology.